Terms of Service

These terms cover any purchase from yarnhaven.shop, the online counter of Yarn Haven at 45 Avenue A in New York.

1. Who you are buying from

   The seller is Yarn Haven. Its registered trading address is 45 Avenue A, New York, NY 10009 and it can be reached on +1 212-995-5991.

2. Prices

   Prices on yarnhaven.shop are in United States dollars and include no sales tax unless the checkout adds it for your delivery state. The price charged is the price shown when the order is confirmed.

3. Stock

   Yarn Haven sells from a physical shelf, so an item can occasionally sell in person between your order and our pick. If that happens we email you the same day and refund in full.

4. Product information

   Specifications on yarnhaven.shop are taken from the manufacturer listing. Where a figure is not stated by the manufacturer, Yarn Haven does not invent one – call +1 212-995-5991 and we will measure it.

5. Delivery

   Shipping terms are set out on the Shipping Policy page and form part of these terms.

6. Returns

   The 30-day return right described on the Return and Refund Policy page applies to every order from Yarn Haven and is in addition to your statutory rights.

7. Acceptable use

   Do not scrape, resell or republish the yarnhaven.shop catalogue. Product text and photography on this site belong to Yarn Haven or to the manufacturers concerned.

8. Governing law

   These terms are governed by the laws of the State of New York, United States.